Support

Terrapin offers a wide range of resources to our customers. Click a link or image below to access the resource you need.

  • FREE Online Resources - Keep learning going remotely, even when schools are closed. Terrapin offers resources students can use to capture the excitement of robots and coding without having to be in a classroom.
  • Product Resources - Documentation covering our robots, Terrapin Logo and digital microscopes.
  • Rechargeable Robot Battery FAQ's - Documentation covering what you should know about rechargeable battery care.
  • Troubleshooting - Having trouble with a product purchased from Terrapin? Click here to go to a page with suggestions to try, and a form where you can report any issues.
  • Ordering FAQs - Provides information on ordering, payment, and shipping Terrapin products.
  • Downloads Center - A page from which a wide variety of programs and documents that support Terrapin products may be downloaded.
  • Turtle Talk - The archive of Terrapin's Turtle Talk newsletter, with the latest news, announcements, stories, tips, and tools for using Terrapin products.
  • Bee-Bot Buzz - The archive of Terrapin's Bee-Bot Buzz newsletter, tailored to Bee-Bot and Blue-Bot, with how-to tips, user stories, sample lessons, and more.