Please provide information about the original order through which the item in question was purchased.
Contact the purchaser at your school or district if you do not know the Terrapin Order number.
Terrapin products are warrantied against manufacturer defect for one year from date of purchase.
Please indicate the item having trouble and provide as much detail as possible about the problem.
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Terrapin955 Massachusetts AvenueSuite # 365Cambridge, MA 02139-3233 USA